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Public product roadmap portal illustration with shipped, in-progress, and planned columns, customer upvotes on each card, and a comment thread preview
Collect user feedback

Product roadmap portal for customers

Public view of what is shipped, in progress, and planned. Customers upvote and comment under your moderation.

ProductPortalSubscription DevTier momentum

Possibilities

Where this could go

Three-column public roadmap with shipped, in-progress, and planned items, each card showing a title, short description, and customer upvote count

Shipped, In Progress, Planned

Customers see a public view of what shipped recently, what is being built, and what is coming next. Your roadmap becomes a sales asset, not a secret.

  • Three columns: Shipped, In Progress, Planned
  • Cards show title, description, target date, and category
  • Customers filter by product area or keyword
Roadmap card expanded with an upvote count pill and a comment thread below showing customer questions and a team reply

Upvotes And Comments

Customers upvote what they want and comment with their use case. You see the signal, they feel heard.

  • Upvote count visible per card
  • Threaded comments with your team replying as a named author
  • Moderation tools for spam and off-topic content
Notification delivery panel showing a shipped card with a list of upvoters and a confirmation that emails were sent

Auto-Notify Upvoters

When something ships, the people who upvoted it get an email or in-product notification. You close the loop without managing a list.

  • Email notification to every upvoter when shipped
  • In-product notification for active users
  • Suggested changelog entry auto-generated

Questions

Things people ask

Which product tools connect?

Linear, Jira, Notion, Productboard, Canny, and Aha. The portal reads your boards and pulls the public-ready items into the roadmap.

What does public mean?

Only items you tag as customer-visible appear on the portal. Internal work stays hidden. You control the toggle per item.

Can we brand it ourselves?

Yes. Custom domain, brand colors, typography, and layout are all configurable. The portal feels like part of your product.

How do we handle off-topic comments?

Moderation tools let your team flag, hide, or remove comments. Automatic spam filtering and profanity scrubbing are on by default.

What happens when we slip a target date?

Cards with slipped dates show a soft warning. You can update the target and the portal logs the change for transparency. Most customers appreciate honesty over a pristine roadmap.

Can customers see their own votes?

Yes. A My Votes view shows everything they upvoted, what shipped, and what is still open. Useful for enterprise customers comparing their wishlist to your progress.

Does this replace Canny or Productboard?

For external-facing roadmap and voting, often yes. For internal product strategy, you keep your existing tool. We sync between them so nothing gets stranded.