Missed call text-back with intake triage
Every missed call gets a text within 10 seconds. The AI asks what is needed, urgency, and contact details, then slots the follow-up.
Possibilities
Where this could go
Answers in 10 Seconds
Every missed call gets a text back before the caller has a chance to try the next business. Speed wins the lead.
- Fires within 10 seconds of a missed call, 24 hours a day
- Sends from your real business number, not a spoofed one
- Works even when the office is closed or everyone is slammed
- No change to how you answer live calls. It only triggers on missed
Intake Triage Built In
The AI asks what they need, how urgent, and how to reach them. Hot leads route to your phone. The rest nurture automatically.
- Three short questions capture the intent and urgency
- Emergency requests page you in real time
- Quotes and service requests route to the right team
- Non-buyers drop into a nurture sequence, no dead ends
- Conversation transcripts log to your CRM automatically
Auto-Scheduled Follow-Up
Based on the answers, the AI books the right slot, confirms by text, and hands a complete lead record to your team.
- Reads your calendar availability in real time
- Proposes two or three slots that fit their urgency
- Confirms booking by SMS with a calendar link
- Creates the lead in your CRM with name, phone, need, and transcript
- Sends your team a summary so they walk in fully prepped
Questions
Things people ask
Do I need to change my phone system?
No. We layer this on top of your existing business number. Works with traditional landlines, VoIP, cell phones, and hosted PBX setups like RingCentral, Dialpad, and OpenPhone. You keep your number and caller ID.
What if the caller does not want to text?
They can reply back asking for a call, and we route that to your phone in real time. They can also call back at any point. The AI never traps a caller in a text thread. It offers an out on every message.
How does the AI know what to ask?
We train it on your services, your hours, and what your team actually needs to prep for the call. Questions are short and match how your best front-desk person would handle it. You review and approve the script before launch.
What happens if the caller needs emergency help?
The first question flags urgency. If the caller indicates an emergency, the AI pings your on-call phone right away and texts them your direct line in parallel. No one waits on a triage flow.
Where does the lead data end up?
We push every lead into your CRM with the full transcript, the answers to the triage questions, and the scheduled follow-up. Works with HubSpot, GoHighLevel, Salesforce, Zoho, Pipedrive, or a spreadsheet if that is your system.
How fast will this pay for itself?
Most service businesses recover the monthly cost from the first one or two saved leads. Missed calls that would have gone to a competitor now book on your calendar instead. We track every recovered lead in the dashboard.
Can I pause or disable it during certain hours?
Yes. You set business hours, after-hours behavior, and even specific numbers that should never trigger the auto-text. The AI respects holiday schedules and manual pause windows you configure.
